NEXT DAY SHIPPING AVAILABLE ✈️ NEW ARRIVALS WEEKLY

Shipping & Exchanges

 SHIPPING & RETURNS

Shipping Information |

We have a standard 48-72 hour processing time prior to the shipment of all orders. Standard Shipping between 3-5 business days. This processing timeframe is subject to change due to sales or holidays. 

Please review our shipping methods to receive an estimated timeframe of the delivery of your package.

*****NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS*****

 

ORDER PROCESSING

Incorrect billing information and/or shipping to an address other than the billing address may cause shipping delays, as information must be verified. BUILT ON EDGE STUDIOS has the right to decline an order and issue a refund at our discretion.  Confirmation of billing may be required and customer can/will be contacted via phone and email to complete.

TRACKING INFORMATION

You will receive an email with a tracking number once your items have been shipped. If you do not receive a tracking number, please call B|E Studios at 301-679-0172. Please, have your order number prepared when you call. You may have the option to do in-store pickup. 

We do not ship on weekends, holidays, and in the occurrence of a natural disaster.

BACKORDERS

Rare, but if a backorder occurs on your item(s); you will be placed on a priority waitlist. We will immediately ship item(s) upon arrival. To add, we will contact you by phone or email with the estimated arrival date. If we are unable to ship the backordered item(s) in a reasonable length of time of 7 to 10 business days, we will contact you immediately and offer you an option of a full payment refund.

 

Built On Edge Studio has a NO EXCHANGE/NO REFUND policy, at NO time for any reason do we give refunds, unless it's a mistake on our end.  

ALL SALES ARE FINAL DUE TO COVID NO REFUNDS OR EXCHANGES FOR ANY REASON. 

SERIOUS ORDERS ONLY!!!!! Please be sure of what you are ordering before checking out on the website or making an in store purchase. However if you are shopping our apparel collection you have 15 days to exchange or receive store credit MUST be not be WORN or DAMAGED. 

DUE TO THE HIGH VOLUME OF ORDERS DURING OUR SALES!!

PLEASE ALLOW 7-10 BUSINESS DAYS FOR SHIPPING WHEN PURCHASING DURING SALE. OKURRR......

 LUXURY HAIR COMPANY